Dear Customer,
In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), the security of your personal data is of utmost importance to us. In this regard, we would like to inform you about the purposes for which we collect, process, and transfer your personal data, and your rights during this process.
Your personal data, such as your name, surname, email address, and phone number, which you share with our company, will be used in accordance with the purpose of processing and within the limits set by the law. The purposes of processing your personal data are summarized as follows:
Providing and improving our products and services,
Managing customer requests and complaints,
Fulfilling our legal obligations,
Conducting marketing activities.
Your personal data may be shared with our business partners and authorized authorities in accordance with the above-mentioned purposes, with necessary security measures in place.
We remind you that, under the KVKK, you have the right to access information about your personal data, request correction, deletion, or destruction of your data. You can always contact us to exercise these rights.
As the data controller, we assure you that we have taken the necessary administrative and technical measures to protect your personal data, and we would like you to know that you can contact us for any questions regarding the processes.
Best regards,
[Company Name]
[Contact Information]
This information text is prepared by [Company Name] ("Company") in accordance with the Personal Data Protection Law No. 6698 ("KVKK") to inform you about the purposes, legal grounds, transfer, and your rights regarding the processing of your personal data.
The personal data processed by our company includes identification information (name, surname), contact information (email address, phone number), shopping information, and behavioral data collected during the use of our website.
Your personal data is processed for the following purposes in accordance with the conditions stated in Articles 5 and 6 of the KVKK:
Provision of products and services,
Execution of contracts,
Fulfillment of legal obligations,
Carrying out marketing and advertising activities,
Managing customer satisfaction and complaint management processes.
Your personal data may be shared with authorized public institutions, business partners, and service providers in line with the above-mentioned purposes, legal obligations, and legitimate interests. Additionally, with your explicit consent, data may be transferred abroad.
Your personal data is collected by our company through our website, mobile applications, call center, social media channels, and physical environments, either automatically or non-automatically. This data is processed based on the legal reasons stated in Article 5 of the KVKK.
Under Article 11 of the KVKK, as personal data subjects, you have the following rights by applying to our company:
Learning whether your personal data is processed,
Requesting information about whether your personal data has been processed,
Learning the purpose of processing your personal data and whether it is used in accordance with that purpose,
Being informed about third parties to whom your personal data is transferred, both within and outside the country,
Requesting the correction of your personal data if it is incomplete or incorrect,
Requesting the deletion or destruction of your personal data,
Objecting to a result that is analyzed solely through automated systems and negatively affects you,
Requesting compensation for any damage caused by the unlawful processing of your personal data.
To exercise your rights under the KVKK, you may apply in writing to [Company Name] or contact us via [email address].
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We use cookies to provide you with a better service.
To ensure your security on our website, we use special security cookies to protect against attacks known as Cross-Site Request Forgery (CSRF). These cookies help ensure that the actions you perform on our website are secure and maintain their integrity.
We use session cookies to ensure that our website functions correctly and securely. These cookies are temporarily placed on your device during your visit and are automatically deleted when you close your browser. What Are Session Cookies? Session cookies are temporary cookies created when you visit our website and deleted when your browser is closed. These cookies are used to manage the user session, ensure user authentication, and optimize user experience. What Data Is Collected? Session cookies temporarily store specific information to manage users’ sessions on our website. This information may include: Session ID User’s preferred language or other user preferences Information about whether the user is logged in This data is not used to personally identify the user and is deleted when the session ends (when your browser is closed). Purpose of Session Cookies Session cookies are essential to maintain the functionality of our website and securely manage user sessions. Without these cookies, processes like logging in or filling out forms may not work properly. Managing Session Cookies Since session cookies are necessary for the operation of our website, disabling them may cause some parts of the site not to function properly. Therefore, session cookies should always remain active to preserve the user experience.
We use the Google Analytics service to better understand how you use our website and to improve your experience. This service allows us to track user behavior through the Gtag (Global Site Tag) code integrated into our website. What is Gtag? Gtag is a JavaScript tag provided by Google and used to collect data for services like Google Analytics and Google Ads. This tag collects anonymous information about how users interact with our website, such as how they found it, which pages they visited, and how long they stayed. Which Cookies Are Used? Gtag codes use cookies to identify users and track user behavior. These cookies collect anonymous information and are categorized as follows: _ga: Used to uniquely identify the user. Typically stored for 2 years. _gid: Identifies the user uniquely but is stored for a shorter period (24 hours) than _ga. _gat: Used by Google Analytics to limit request rate. Typically stored for 1 minute. Purpose of Cookies These cookies help us monitor our website's performance and improve user experience. The collected data is completely anonymous and used to enhance the content and functionality of our website. User Control Accepting or rejecting Gtag cookies is entirely under user control. When you visit our website for the first time, a notification will appear allowing you to set your cookie preferences. If you accept, Gtag cookies will be placed in your browser. If you decline, these cookies will not be used and Google Analytics will be disabled. Managing Cookies Users can manage or delete these cookies via browser settings. However, disabling cookies may cause some parts of the website not to function properly.
We use the Facebook Pixel service to measure the effectiveness of advertising and marketing activities offered through our website and to personalize the user experience. This service is an analytics tool provided by Facebook and helps us understand user behavior. What is Facebook Pixel? Facebook Pixel is a piece of code that tracks interactions occurring on your website and sends this data to Facebook. This allows us to analyze which pages our visitors browse, which products or content they are interested in, and potential conversion steps (such as filling out a form or making a purchase). Which Cookies Are Used? Facebook Pixel places one or more cookies to track user interactions. These cookies enable personalized ads to be displayed and measure the success of advertising campaigns. Some of the cookies used are: _fbp: Used by Facebook to deliver advertisements to users after they visit our website. Typically stored for 90 days. fr: A Facebook cookie used to identify users, deliver ads, and perform measurements. Purpose of the Cookies These cookies help us deliver more relevant ads to users. They also allow us to measure the performance of our ads and understand which content is more effective. The collected data is processed in an anonymized manner, with attention to personal data security. User Control Accepting or rejecting Facebook Pixel cookies is entirely up to the user's preference. When you first visit our website, you will encounter a notification that allows you to set your cookie preferences. If you consent, these cookies will be placed in your browser. If you decline, this data will not be processed, and ad tracking will not occur. Managing Cookies You can control or delete these cookies through your browser settings. However, blocking cookies may disable personalized advertising experiences.
We utilize the Google Ads service to measure the success of advertising and conversion tracking activities offered through our website and to enhance the efficiency of advertising campaigns. This service, provided by Google, is an advertising analysis tool that helps us understand user behavior. What is Google Ads? Google Ads is an online advertising service offered by Google. Through a tracking code (Google Ads Conversion Tracking) placed on our website, we can monitor conversion actions performed by users (such as filling out a form, making a purchase, or requesting a service). This allows us to analyze the effectiveness of our advertisements. Which Cookies Are Used? Within the scope of the Google Ads service, one or more cookies may be placed to monitor user interactions. These cookies enable the display of ads related to products or services previously shown interest in by the user and measure the success of advertising campaigns. Some of the cookies used include: _gcl_au: Used by Google AdSense to measure the effectiveness of advertising services. Typically stored for 3 months. IDE: Used by DoubleClick (Google) to analyze user behavior and optimize ads. Typically stored for 1 year. Purpose of Cookies These cookies allow us to present more relevant and engaging advertisements to users. They also help us evaluate the performance of our ads and understand which campaigns are more successful. The data obtained is anonymous, and the privacy of personal data is prioritized. User Control Accepting or rejecting Google Ads cookies is entirely up to the user's preference. When you first visit our website, you will encounter a notification allowing you to set your cookie usage preferences. If you accept, cookies will be placed in your browser. If you decline, these cookies will not be used, and ad tracking will not occur. Managing Cookies You can delete or disable these cookies at any time through your browser settings. However, disabling cookies may result in less relevant advertisements being presented to you.
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